Global Contract Manufacturing is committed to manufacturing excellence through total quality management. Our quality system is registered and maintained through ISO 9001. GCM team members are dedicated to continual review and improvement. Our purpose is customer satisfaction thru competitively priced products that are defect free and delivered on time.

Employed Metrics for Planning, Continual Improvement and Customer Satisfaction

• Quoting Cycle Time
• New Product Introduction
• ECR Cycle Time
• In Process Defects
• On Time Delivery
• Customer Found Defects
• Defect Pareto Analysis
• Material & Labor Cost Analysis
• Customer Complaints
• Customer Satisfaction Surveys

 

> Download our ISO 9001:2008 Certification